Privacy Policy

Last updated: 7 August 2026

1. Introduction

Banjari MP Tours Private Limited ("Banjari MP Tours", "we", "us") operates this website and related tour-booking pages for Pachmarhi and other Madhya Pradesh destinations. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have.

2. Information We Collect

• Contact details you share with us — name, phone/WhatsApp number, email address and travel dates — when you fill an enquiry form, request a quote, or message us on WhatsApp or by phone.
• Trip details — number of travellers, preferred package, hotel category and any special requirements you tell us about.
• Usage data — pages visited, device/browser type, approximate location and referring source, collected automatically through standard analytics and advertising tools (for example Google Analytics and Google Ads).
• Cookies — small files used to remember your preferences and to measure how our ads and pages perform.

3. How We Use Your Information

• To respond to your enquiry and prepare a personalised itinerary and price quote.
• To confirm and manage your booking, including coordination with hotels, drivers and other local vendors involved in your trip.
• To send booking confirmations, trip reminders and, where you've agreed, occasional offers on WhatsApp, call, or email.
• To measure and improve our website and advertising performance.
• To meet legal, accounting and regulatory requirements applicable to our business.

4. Sharing of Information

We do not sell your personal information. We share only what is necessary with trusted parties who help us deliver your trip — such as partner hotels, cab operators and payment or communication platforms (including WhatsApp) — and with analytics/advertising providers (Google) in aggregated or anonymised form where possible. These parties are expected to handle your information securely and only for the purpose we've engaged them for.

When you submit an enquiry form on this website, the details you enter (your name and WhatsApp/phone number) are transmitted through Web3Forms, a third-party form-delivery service, solely so that your enquiry reaches our team by email. Web3Forms processes this information only to deliver your message to us and does not use it for its own marketing. If you contact us on WhatsApp instead, your message is handled under WhatsApp's own privacy terms.

5. Data Retention

We retain enquiry and booking information for as long as needed to serve you and to meet our accounting and legal obligations, after which it is deleted or anonymised.

6. Your Choices

• You can ask us to correct, update or delete your personal information by writing to banjarimptour@gmail.com.
• You can opt out of promotional WhatsApp/call/email messages at any time by telling us directly — this does not affect booking-related communication for a trip already in progress.
• You can control cookies through your browser settings.

7. Data Security

We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for adults booking travel. We do not knowingly collect personal information directly from children.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top shows when it was last revised.

10. Contact Us

For any privacy-related question, write to us at banjarimptour@gmail.com or call +91 89899 93111.